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Someone calls you a jerk to your face. What do you do about it? Everybody feels frustrated, angry, or even annoyed by another person sometimes. But, there’s a tried and true process you can follow to smooth the prickliest predicament between co-workers. -
This course will help you understand diversity and how you can help create a workplace that values and respects differences. You will learn to identify stereotypes and biases, encourage diversity, and take action to prevent and discourage discrimination. -
This course explains key differences among the generations present in today's workforce, and gives you tips on intergenerational communication. Whether you’re a Traditionalist, Baby Boomer, Gen Xer, or Millennial, a little understanding goes a long way. -
This course provides a high-level overview of HIPAA regulations and provides specific best practices for complying with the law and protecting the personal health information you are working with. We’ll also share some general cybersecurity-related tips.
