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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace. -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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This course covers how to create employee engagement in the workplace. It covers how to identify who is engaged and how to improve engagement. -
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In this course, we'll learn about common cyber threats like phishing, ransomware, and malware – focusing, primarily, on email security at work. We'll teach you how to keep your data safe, whether you're in the office, at home, or on the go. -
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Employee development conversations are crucial for identifying your employee’s goals, supporting their growth, and helping them reach their full career potential. This course will help you understand the importance of developmental conversations and how to navigate them. -
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This course raises awareness by discussing the civil rights laws protecting people from discrimination, the types of discrimination, and how discrimination can affect the workplace. -
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Creating diversity in leadership requires planning, dedication, and a commitment to on-going staff development. This course will cover the benefits of a diverse team, how to diversify your leadership, creating a DEI initiative and other ways to increase diversity. -
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This course dives into how to perfect the one-on-one meeting. -
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This course provides some tips & tricks to help you prepare for your review & tips to get the most out of the process.
