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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. (French Version) -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. -
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In this course, you'll learn how the Inverted-U theory – also known as the Yerkes-Dodson Law – can help you to understand the relationship between pressure and performance. -
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This Course defines coaching in the workplace, how it can be used, some of the golden rules of coaching. With tips on how coaching can help and key approaches used in coaching, you will come out of this course ready to put some practices into action. -
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This course will review the GROW method of coaching and mentoring and will supply tips on how to implement it. -
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In this course, we'll examine flow in detail by looking into the Flow Model, how the model can help us understand why we find some tasks much easier than others and how you can use the ideas behind the Flow Model to experience flow more often, so that you can be more productive. -
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Learn coaching skills such as looking, listening, giving feedback, questioning & more. -
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This course will cover workplace safety regarding cannabis use. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well.
