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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. (French Version) -
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It is important to manage your manager if you want to have a good relationship in which you both respect and support each other. This course will cover why it's important to manage your manager, how to build on strengths, do's and don'ts and five steps to building a strong relationship with your boss. -
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Not having a good password can be a big problem, especially for businesses. When someone's password isn't strong, it's easier for hackers to get into the company's system. This course will cover password best practices to keep you and your business safe. -
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Working remotely can put your own privacy in danger, and it might even cause security problems for your company. In this course, we're going to share some tips that will help you stay safe online, so you can work comfortably and securely. -
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In this course, we'll learn about common cyber threats like phishing, ransomware, and malware – focusing, primarily, on email security at work. We'll teach you how to keep your data safe, whether you're in the office, at home, or on the go. -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace. -
This course covers the two main types of sexual harassment - quid pro quo and hostile work environment, rights and responsibilities of employees and employers, how to recognize harassing behaviors, reporting harassment, and prevention strategies. It is geared towards employees. (French Version) -
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In this course, we'll examine flow in detail by looking into the Flow Model, how the model can help us understand why we find some tasks much easier than others and how you can use the ideas behind the Flow Model to experience flow more often, so that you can be more productive.
