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The circumstance of people who work alone vary but they all face similar challenges. This course will cover the risks of working alone including the six types of categories of a lone worker, strategies for coping when working alone and what can be done to help a lone worker. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. -
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For most of us, life and work can be stressful. There really is no getting around this. This course will cover what stress is, how we react to stress, common types of stress and how to manage stress. -
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For most of us, life and work can be stressful. There really is no getting around this. This course will cover what stress is, how we react to stress, common types of stress and how to manage stress. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This Canadian specific course covers why a background check is necessary, types of background checks and best practices. -
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Every federally regulated carrier and trucker must comply with the HOS rules. This course will cover what Hours of Service is, responsibilities, rules and requirements, off-duty information and regulations in Canada. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This US specific course covers why a background check is necessary, types of background checks and best practices. -
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This course outlines tips and strategies on how to get the right candidate to say yes to your job offer including preparatory stages, getting to know your company, preparing for advance hiring and more. -
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This course will discuss the importance of effective feedback and the best practices on how to give and take different types of feedback. -
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This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. -
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Employee onboarding is the process of providing new hires with the resources they need to successfully integrate with a company, culture, and new role. This course will cover the phases of onboarding and some best practices on onboarding both in person and remotely. -
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This course covers the basics of progressive discipline including why it may be a better alternative to immediate terminations, important considerations for a progressive discipline policy and common mistakes when it comes to progressive discipline. -
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This course covers the basics of progressive discipline including why it may be a better alternative to immediate terminations, important considerations for a progressive discipline policy and common mistakes when it comes to progressive discipline. -
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This course covers why time management is important including benefits of time management, mistakes to avoid and how to improve your time management so you can get essential tasks done and produce better work. -
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We often meet with employees who face unwanted changes to their employment situation imposed on them by their employer. Sometimes this may be a demotion or decrease in pay. In other cases, there may be a number of less drastic changes to the terms of employment, but to such an extent the employee is left feeling the employer is wanting the employee to leave. -
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The US version of Privacy Part 2 covers the nation’s mix of privacy laws, including HIPPA, the FCRA, FERPA. -
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This course dives into how to perfect the one-on-one meeting. -
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The distress amongst the employees that harassment causes can damage a business in terms of its performance and reputation. For many, preventing workplace harassment is a necessity for keeping the peace and keeping things running smoothly. This course will explore the options a business has for preventing workplace harassment. -
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When done well, an internship program can be a huge asset to your organization. But managing interns is a big responsibility, and if you want your interns to be successful, you need to manage them well. This course will cover the role of an intern, how internships can benefit your company, tips for managing interns and more. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well. -
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This course gives you information and practical advice on how to handle an investigation effectively. -
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In this course, you’ll understand why organizational change can be so difficult, learn about your own tolerance for ambiguity, discover how to use a model to communicate change and find out more about how you can implement change smoothly. -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. -
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In this course, you will learn the managers role in letting someone go and how to plan to let an employee go including how to tell someone they are being let go, after letting someone go, how to let someone go in a virtual meeting and illegal reasons for firing an employee. -
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In this course, we’ll explore why absence management is important, how to approach it, and what kind of system is the most effective to help drive productivity and employee engagement. -
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There are good meetings and there are bad meetings. Bad meetings drone on forever, you never seem to get to the point, and you leave wondering why you were even present. Effective ones leave you energized and feeling that you've really accomplished something. This course will cover how to add value to meetings, avoiding bias, managing conflict, writing notes and more. -
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Your listening skills may not be all they could be. In this course, we will examine listening versus hearing, listening styles, listening difficulties or barriers, listening stages, and listening critically. -
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Employee development conversations are crucial for identifying your employee’s goals, supporting their growth, and helping them reach their full career potential. This course will help you understand the importance of developmental conversations and how to navigate them. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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In this course you will learn tips to implement with your virtual team to improve communication and overall productivity and performance. -
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To be wrongfully terminated is to be fired for an illegal reason, which may involve violation of federal laws or a contractual breach. This course covers what constitutes wrongful termination and how to avoid a wrongful termination situation.
