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This course explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the development of performance standards and the link between performance management and performance development, reinforcing both functions as a key requirement for effective management of employees. -
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People analytics empower organizations to leverage data to optimize employee experience, create the best possible organization structure and maximize productivity. This course outlines what you need to know about how to get started with people analytics. -
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Not having a good password can be a big problem, especially for businesses. When someone's password isn't strong, it's easier for hackers to get into the company's system. This course will cover password best practices to keep you and your business safe. -
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This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. -
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Workplace microaggressions are subtle behaviors that affect members of marginalized groups but can add up and create even greater conflicts over time. If you can’t quite put your finger on the problem, whether the stressor is behavioral, environmental or verbal, it might be a series of workplace microaggressions fueling the fire. This course will cover what microagressions are, how to respond to microaggressions and more. -
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Many managers turn a blind eye to employee gossip which results in low employee morale and a toxic culture. This course will cover effective ways on managing gossip including on tips on when to act, how to get rid of gossip and more. -
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A remote workforce can build loyalty and boost engagement. This course will provide some tips to help you tackle the challenges of managing remote employees, plus the pros and cons of having a remote workforce. -
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When done well, an internship program can be a huge asset to your organization. But managing interns is a big responsibility, and if you want your interns to be successful, you need to manage them well. This course will cover the role of an intern, how internships can benefit your company, tips for managing interns and more. -
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The course covers the importance of accountability in the workplace and how to manage for it. It covers what happens where there is a lack of accountability and illustrates some key pointers on ensuring accountability. -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. (French Version) -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version)
