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Workplace microaggressions are subtle behaviors that affect members of marginalized groups but can add up and create even greater conflicts over time. If you can’t quite put your finger on the problem, whether the stressor is behavioral, environmental or verbal, it might be a series of workplace microaggressions fueling the fire. This course will cover what microagressions are, how to respond to microaggressions and more. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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In this course, we'll learn about common cyber threats like phishing, ransomware, and malware – focusing, primarily, on email security at work. We'll teach you how to keep your data safe, whether you're in the office, at home, or on the go. -
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Working remotely can put your own privacy in danger, and it might even cause security problems for your company. In this course, we're going to share some tips that will help you stay safe online, so you can work comfortably and securely. -
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Not having a good password can be a big problem, especially for businesses. When someone's password isn't strong, it's easier for hackers to get into the company's system. This course will cover password best practices to keep you and your business safe. -
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It is important to manage your manager if you want to have a good relationship in which you both respect and support each other. This course will cover why it's important to manage your manager, how to build on strengths, do's and don'ts and five steps to building a strong relationship with your boss. -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. (French Version) -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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A remote workforce can build loyalty and boost engagement. This course will provide some tips to help you tackle the challenges of managing remote employees, plus the pros and cons of having a remote workforce. -
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There are good meetings and there are bad meetings. Bad meetings drone on forever, you never seem to get to the point, and you leave wondering why you were even present. Effective ones leave you energized and feeling that you've really accomplished something. This course will cover how to add value to meetings, avoiding bias, managing conflict, writing notes and more. -
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This course covers how to create employee engagement in the workplace. It covers how to identify who is engaged and how to improve engagement. -
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Successful businesses know that the more gratitude in a company, the better it performs. This course will cover what employee recognition is, why it's important in your business and tips on how to recognize employees in different ways. -
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This course covers the risk of having employees with bad attitudes and how to differentiate the types of bad attitudes. It will cover tips on dealing with negativity and how to tell if you, yourself are contributing to a toxic environment. -
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This course helps HR professionals get familiar with the process for obtaining U.S. work visas including temporary work visas, immigrant visas, relevant law and administering agencies and the typical path for highly educated US graduate to a green card. -
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Canadian employers may seek to employ foreign nationals for a number of different reasons. This course will cover what is required to secure authorization to work in Canada, express entry requirements, LMIA details and more. -
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Many managers turn a blind eye to employee gossip which results in low employee morale and a toxic culture. This course will cover effective ways on managing gossip including on tips on when to act, how to get rid of gossip and more. -
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This course will cover the types of violence at work and strategies on how to prevent them. It will also cover potential indicators of workplace violence and aggression and the negative effects that violence and aggression can have in the workplace. -
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People analytics empower organizations to leverage data to optimize employee experience, create the best possible organization structure and maximize productivity. This course outlines what you need to know about how to get started with people analytics. -
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This Course defines coaching in the workplace, how it can be used, some of the golden rules of coaching. With tips on how coaching can help and key approaches used in coaching, you will come out of this course ready to put some practices into action. -
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In this course, you'll learn how the Inverted-U theory – also known as the Yerkes-Dodson Law – can help you to understand the relationship between pressure and performance. -
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The course covers the importance of accountability in the workplace and how to manage for it. It covers what happens where there is a lack of accountability and illustrates some key pointers on ensuring accountability. -
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Creating diversity in leadership requires planning, dedication, and a commitment to on-going staff development. This course will cover the benefits of a diverse team, how to diversify your leadership, creating a DEI initiative and other ways to increase diversity. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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When done well, an internship program can be a huge asset to your organization. But managing interns is a big responsibility, and if you want your interns to be successful, you need to manage them well. This course will cover the role of an intern, how internships can benefit your company, tips for managing interns and more. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well. -
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This course covers how storytelling can be valuable for a business. It covers types of persuasion, types of stories and how to make storytelling effective. -
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This course will discuss the importance of effective feedback and the best practices on how to give and take different types of feedback. -
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In this course, you’ll understand why organizational change can be so difficult, learn about your own tolerance for ambiguity, discover how to use a model to communicate change and find out more about how you can implement change smoothly. -
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In this course, we’ll explore why absence management is important, how to approach it, and what kind of system is the most effective to help drive productivity and employee engagement. -
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There are good meetings and there are bad meetings. Bad meetings drone on forever, you never seem to get to the point, and you leave wondering why you were even present. Effective ones leave you energized and feeling that you've really accomplished something. This course will cover how to add value to meetings, avoiding bias, managing conflict, writing notes and more. -
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Your listening skills may not be all they could be. In this course, we will examine listening versus hearing, listening styles, listening difficulties or barriers, listening stages, and listening critically.
