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For most of us, life and work can be stressful. There really is no getting around this. This course will cover what stress is, how we react to stress, common types of stress and how to manage stress. -
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Employee engagement is a critical factor in a company's success. When you have people who are committed to your business, they'll stay with you long term and they'll work very hard to make the organization a success. This course will outline techniques on how to re-engage with team members. -
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In this course, we define what is wrongful termination with examples and explain what you can do to avoid making a costly mistake when terminating an employee. -
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This course will provide an overview of the nation’s labor laws, exploring minimum employee rights and standards by topic as set forth in the Canada Labor Code, as well as provincial and territorial legislatures. -
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This course explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the development of performance standards and the link between performance management and performance development, reinforcing both functions as a key requirement for effective management of employees. -
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As a general rule, personal effectiveness means to utilize all of your skills, talent, and energy to reach a goal or set of goals in your life. This course goes over ways to improve your personal effectiveness at work and how to maximize your personal effectiveness. -
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Hiring the best people you can is paramount. This course will go over how to conduct an initial interview including how to find the perfect person, preparing for the interview, questions to ask and conducting the interview. -
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In this course, you will learn the managers role in letting someone go and how to plan to let an employee go including how to tell someone they are being let go, after letting someone go, how to let someone go in a virtual meeting and illegal reasons for firing an employee. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. -
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This course will discuss the importance of effective feedback and the best practices on how to give and take different types of feedback. -
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For most of us, life and work can be stressful. There really is no getting around this. This course will cover what stress is, how we react to stress, common types of stress and how to manage stress. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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When done well, an internship program can be a huge asset to your organization. But managing interns is a big responsibility, and if you want your interns to be successful, you need to manage them well. This course will cover the role of an intern, how internships can benefit your company, tips for managing interns and more. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well. -
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There are good meetings and there are bad meetings. Bad meetings drone on forever, you never seem to get to the point, and you leave wondering why you were even present. Effective ones leave you energized and feeling that you've really accomplished something. This course will cover how to add value to meetings, avoiding bias, managing conflict, writing notes and more. -
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In this course, you’ll understand why organizational change can be so difficult, learn about your own tolerance for ambiguity, discover how to use a model to communicate change and find out more about how you can implement change smoothly. -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. -
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SMART Goals make it easier to achieve your goals when you have absolute clarity of what your goal is – SMART Goals give you that clarity. This course goes over what SMART goals are, how to use them and avoid goal setting mistakes. -
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In this course, we’ll explore why absence management is important, how to approach it, and what kind of system is the most effective to help drive productivity and employee engagement. -
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Your listening skills may not be all they could be. In this course, we will examine listening versus hearing, listening styles, listening difficulties or barriers, listening stages, and listening critically. -
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Employee development conversations are crucial for identifying your employee’s goals, supporting their growth, and helping them reach their full career potential. This course will help you understand the importance of developmental conversations and how to navigate them.
