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In this course, we’ll explore why absence management is important, how to approach it, and what kind of system is the most effective to help drive productivity and employee engagement. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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In this course, you’ll understand why organizational change can be so difficult, learn about your own tolerance for ambiguity, discover how to use a model to communicate change and find out more about how you can implement change smoothly. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well. -
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This Course defines coaching in the workplace, how it can be used, some of the golden rules of coaching. With tips on how coaching can help and key approaches used in coaching, you will come out of this course ready to put some practices into action. -
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In this course, you'll learn how the Inverted-U theory – also known as the Yerkes-Dodson Law – can help you to understand the relationship between pressure and performance. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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This course covers how to create employee engagement in the workplace. It covers how to identify who is engaged and how to improve engagement. -
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In this course, we'll learn about common cyber threats like phishing, ransomware, and malware – focusing, primarily, on email security at work. We'll teach you how to keep your data safe, whether you're in the office, at home, or on the go. -
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Employee development conversations are crucial for identifying your employee’s goals, supporting their growth, and helping them reach their full career potential. This course will help you understand the importance of developmental conversations and how to navigate them. -
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This course raises awareness by discussing the civil rights laws protecting people from discrimination, the types of discrimination, and how discrimination can affect the workplace. -
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Creating diversity in leadership requires planning, dedication, and a commitment to on-going staff development. This course will cover the benefits of a diverse team, how to diversify your leadership, creating a DEI initiative and other ways to increase diversity. -
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Successful businesses know that the more gratitude in a company, the better it performs. This course will cover what employee recognition is, why it's important in your business and tips on how to recognize employees in different ways. -
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In this course, you will learn the managers role in letting someone go and how to plan to let an employee go including how to tell someone they are being let go, after letting someone go, how to let someone go in a virtual meeting and illegal reasons for firing an employee. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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This course will discuss the importance of effective feedback and the best practices on how to give and take different types of feedback. -
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Hiring the best people you can is paramount. This course will go over how to conduct an initial interview including how to find the perfect person, preparing for the interview, questions to ask and conducting the interview. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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This course covers the risk of having employees with bad attitudes and how to differentiate the types of bad attitudes. It will cover tips on dealing with negativity and how to tell if you, yourself are contributing to a toxic environment. -
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This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. -
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Canadian employers may seek to employ foreign nationals for a number of different reasons. This course will cover what is required to secure authorization to work in Canada, express entry requirements, LMIA details and more. -
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This course helps HR professionals get familiar with the process for obtaining U.S. work visas including temporary work visas, immigrant visas, relevant law and administering agencies and the typical path for highly educated US graduate to a green card. -
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This course gives you information and practical advice on how to handle an investigation effectively. -
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In this course you will learn tips to implement with your virtual team to improve communication and overall productivity and performance. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. (French Version) -
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The course covers the importance of accountability in the workplace and how to manage for it. It covers what happens where there is a lack of accountability and illustrates some key pointers on ensuring accountability. -
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When done well, an internship program can be a huge asset to your organization. But managing interns is a big responsibility, and if you want your interns to be successful, you need to manage them well. This course will cover the role of an intern, how internships can benefit your company, tips for managing interns and more. -
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A remote workforce can build loyalty and boost engagement. This course will provide some tips to help you tackle the challenges of managing remote employees, plus the pros and cons of having a remote workforce. -
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Many managers turn a blind eye to employee gossip which results in low employee morale and a toxic culture. This course will cover effective ways on managing gossip including on tips on when to act, how to get rid of gossip and more.
