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Workplace microaggressions are subtle behaviors that affect members of marginalized groups but can add up and create even greater conflicts over time. If you can’t quite put your finger on the problem, whether the stressor is behavioral, environmental or verbal, it might be a series of workplace microaggressions fueling the fire. This course will cover what microagressions are, how to respond to microaggressions and more. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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In this course, we'll learn about common cyber threats like phishing, ransomware, and malware – focusing, primarily, on email security at work. We'll teach you how to keep your data safe, whether you're in the office, at home, or on the go. -
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Working remotely can put your own privacy in danger, and it might even cause security problems for your company. In this course, we're going to share some tips that will help you stay safe online, so you can work comfortably and securely. -
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Not having a good password can be a big problem, especially for businesses. When someone's password isn't strong, it's easier for hackers to get into the company's system. This course will cover password best practices to keep you and your business safe. -
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It is important to manage your manager if you want to have a good relationship in which you both respect and support each other. This course will cover why it's important to manage your manager, how to build on strengths, do's and don'ts and five steps to building a strong relationship with your boss. -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. (French Version) -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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A remote workforce can build loyalty and boost engagement. This course will provide some tips to help you tackle the challenges of managing remote employees, plus the pros and cons of having a remote workforce.
