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A positive safety culture in the work environment is critical to the success and effectiveness of any health and safety program. -
A positive safety culture in the work environment is critical to the success and effectiveness of any health and safety program. (Spanish Version) -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace. -
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This 2-hour course covers sexual harassment prevention training for supervisors and employees. Videos sourced from the CHRO (Commission on Human Rights and Opportunities) state of Connecticut covers Sexual Harassment at Work, Sexual Harassment Laws, Best Practices, The Changing World of Sexual Harassment Claims, Filing a Complaint and finishing it off with a Round Table discussion. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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This course raises awareness by discussing the civil rights laws protecting people from discrimination, the types of discrimination, and how discrimination can affect the workplace. -
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This quick course will cover why doing work wrong initially can cause more issues than anyone wants. It covers the hazards of work that needs to be redone and how to avoid doing work wrong the first time. -
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In this course, you will learn the managers role in letting someone go and how to plan to let an employee go including how to tell someone they are being let go, after letting someone go, how to let someone go in a virtual meeting and illegal reasons for firing an employee. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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Workplace injuries are subject to many different and various risk factors. This quick course will cover the dangers of returning to work and how to prevent hazards associated with the first day back at work. -
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Every federally regulated carrier and trucker must comply with the HOS rules. This course will cover what Hours of Service is, responsibilities, rules and requirements, off-duty information and regulations in Canada. -
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Hiring the best people you can is paramount. This course will go over how to conduct an initial interview including how to find the perfect person, preparing for the interview, questions to ask and conducting the interview. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This Canadian specific course covers why a background check is necessary, types of background checks and best practices. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This US specific course covers why a background check is necessary, types of background checks and best practices. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. -
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This course gives you information and practical advice on how to handle an investigation effectively. -
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In this course you will learn tips to implement with your virtual team to improve communication and overall productivity and performance. -
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The circumstance of people who work alone vary but they all face similar challenges. This course will cover the risks of working alone including the six types of categories of a lone worker, strategies for coping when working alone and what can be done to help a lone worker. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. -
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This course explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the development of performance standards and the link between performance management and performance development, reinforcing both functions as a key requirement for effective management of employees. -
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As a general rule, personal effectiveness means to utilize all of your skills, talent, and energy to reach a goal or set of goals in your life. This course goes over ways to improve your personal effectiveness at work and how to maximize your personal effectiveness. -
The Canadian version of Privacy Part 2 outlines Canada's two main pieces of privacy legislation, how they define "personal information" and who they apply to. Additionally, provincial and sector-specific privacy laws are summarized. -
Privacy part 3 covers your responsibilities when it comes to privacy including the 10 Principles of Privacy for individuals including accountability, identifying purposes, consent, limiting collection, limiting use, disclosure, and retention, accuracy, safeguards, openness, individual access and challenging compliance. -
Privacy Part 1 covers why privacy training is important and necessary. It covers the 10 principles of privacy as well as the expectation of privacy at work and how to have a clear policy on privacy. -
Privacy Part 10 covers protections under HIPPA, why PHI must be protected, & ways to protect PHI. -
Privacy Part 4 covers Dealing with a Breach including what a breach of security is, the harm of a breach, what a breach report should contain and notifications to individuals. -
Privacy Part 5 Covers important questions about meaningful consent including is consent required for information that is accessible to the public, when is consent valid, when is consent not required, who is responsible for consent when processing of information is outsourced, when privacy policies should be updated and organizations obligations to approaching consent. -
Privacy part 6 covers best practices for e-marketing including what can and can't be done under the law and other best practices. -
Privacy Part 07 covers the importance of keeping strong passwords to keep your information safe including best practices for password setting, managing your passwords, email and fax tips, mobile devices and use of third parties. -
Privacy Part 8 outlines the different types of malware, including ransomware, keyloggers, trojans, and more, discusses how they work, how best to avoid them, and what to do if your system is attacked by malware.
