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In this course, you will learn the managers role in letting someone go and how to plan to let an employee go including how to tell someone they are being let go, after letting someone go, how to let someone go in a virtual meeting and illegal reasons for firing an employee. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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Fatigue can lead to mistakes on the job. And those mistakes can lead to injuries and fatalities. This quick course covers the dangers of working while experiencing fatigue and how to identify a fatigued worker and how to protect yourself. -
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Workplace injuries are subject to many different and various risk factors. This quick course will cover the dangers of returning to work and how to prevent hazards associated with the first day back at work. -
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Workplace injuries are subject to many different and various risk factors. This quick course will cover the dangers of returning to work and how to prevent hazards associated with the first day back at work. (Spanish Version) -
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This quick course will cover why it's important to work safe including five main reasons and the dangers associated with not working safely. -
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This course covers the dangers gloves are designed to safeguard you from and the importance of matching the right glove to the hazard of work. (Spanish Version) -
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Every federally regulated carrier and trucker must comply with the HOS rules. This course will cover what Hours of Service is, responsibilities, rules and requirements, off-duty information and regulations in Canada. -
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Hiring the best people you can is paramount. This course will go over how to conduct an initial interview including how to find the perfect person, preparing for the interview, questions to ask and conducting the interview. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This Canadian specific course covers why a background check is necessary, types of background checks and best practices. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This US specific course covers why a background check is necessary, types of background checks and best practices. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. -
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This quick course covers the dangers of stacking and storing materials incorrectly and how to correctly stack and store materials depending on the materials you are working with. -
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This course gives you information and practical advice on how to handle an investigation effectively. -
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In this course you will learn tips to implement with your virtual team to improve communication and overall productivity and performance. -
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One area in life we cannot afford to learn the hard way is avoiding injury at work (or at home). This quick course will talk about learning the hard way and how to protect yourself from further injury. (Spanish version) -
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The circumstance of people who work alone vary but they all face similar challenges. This course will cover the risks of working alone including the six types of categories of a lone worker, strategies for coping when working alone and what can be done to help a lone worker. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. -
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This course explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the development of performance standards and the link between performance management and performance development, reinforcing both functions as a key requirement for effective management of employees. -
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As a general rule, personal effectiveness means to utilize all of your skills, talent, and energy to reach a goal or set of goals in your life. This course goes over ways to improve your personal effectiveness at work and how to maximize your personal effectiveness. -
The Canadian version of Privacy Part 2 outlines Canada's two main pieces of privacy legislation, how they define "personal information" and who they apply to. Additionally, provincial and sector-specific privacy laws are summarized.
