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This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. -
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This quick course covers the dangers of stacking and storing materials incorrectly and how to correctly stack and store materials depending on the materials you are working with. -
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This course gives you information and practical advice on how to handle an investigation effectively. -
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In this course you will learn tips to implement with your virtual team to improve communication and overall productivity and performance. -
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One area in life we cannot afford to learn the hard way is avoiding injury at work (or at home). This quick course will talk about learning the hard way and how to protect yourself from further injury. (Spanish version) -
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The circumstance of people who work alone vary but they all face similar challenges. This course will cover the risks of working alone including the six types of categories of a lone worker, strategies for coping when working alone and what can be done to help a lone worker. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. -
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This course explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the development of performance standards and the link between performance management and performance development, reinforcing both functions as a key requirement for effective management of employees. -
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As a general rule, personal effectiveness means to utilize all of your skills, talent, and energy to reach a goal or set of goals in your life. This course goes over ways to improve your personal effectiveness at work and how to maximize your personal effectiveness. -
The Canadian version of Privacy Part 2 outlines Canada's two main pieces of privacy legislation, how they define "personal information" and who they apply to. Additionally, provincial and sector-specific privacy laws are summarized. -
Privacy part 3 covers your responsibilities when it comes to privacy including the 10 Principles of Privacy for individuals including accountability, identifying purposes, consent, limiting collection, limiting use, disclosure, and retention, accuracy, safeguards, openness, individual access and challenging compliance. -
Privacy Part 1 covers why privacy training is important and necessary. It covers the 10 principles of privacy as well as the expectation of privacy at work and how to have a clear policy on privacy. -
Privacy Part 10 covers protections under HIPPA, why PHI must be protected, & ways to protect PHI. -
Privacy Part 4 covers Dealing with a Breach including what a breach of security is, the harm of a breach, what a breach report should contain and notifications to individuals. -
Privacy Part 5 Covers important questions about meaningful consent including is consent required for information that is accessible to the public, when is consent valid, when is consent not required, who is responsible for consent when processing of information is outsourced, when privacy policies should be updated and organizations obligations to approaching consent. -
Privacy part 6 covers best practices for e-marketing including what can and can't be done under the law and other best practices. -
Privacy Part 07 covers the importance of keeping strong passwords to keep your information safe including best practices for password setting, managing your passwords, email and fax tips, mobile devices and use of third parties. -
Privacy Part 8 outlines the different types of malware, including ransomware, keyloggers, trojans, and more, discusses how they work, how best to avoid them, and what to do if your system is attacked by malware. -
The use of video surveillance has increased dramatically in recent years, but it doesn't come without some privacy concerns. Privacy Part 9 covers some questions to ask when considering the use of a video surveillance system at your organizations, as well as some FAQs about video surveillance. -
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This course covers the basics of progressive discipline including why it may be a better alternative to immediate terminations, important considerations for a progressive discipline policy and common mistakes when it comes to progressive discipline. -
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This course covers the basics of progressive discipline including why it may be a better alternative to immediate terminations, important considerations for a progressive discipline policy and common mistakes when it comes to progressive discipline. -
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Employee engagement is a critical factor in a company's success. When you have people who are committed to your business, they'll stay with you long term and they'll work very hard to make the organization a success. This course will outline techniques on how to re-engage with team members. -
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This quick course covers why reporting injuries, near misses and incidents is imperative in the workplace to prevent more incidents from happening. It covers common reasons why incidents are not reported and the steps on reporting accidents at work. -
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This course will help you understand the return-to-work (RTW) requirements under OHS and/or workers’ comp law and what you can do to comply with those requirements and help injured or ill workers rejoin the workforce in as smooth a transition as possible. -
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This course covers basic right to work information in the US including what it means and how it works. -
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While not all industries require safety audits to be conducted in the workplace, having regular safety audits performed can help you determine how effective your safety programs are. This course will cover the basics of a safety audit. -
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This course on safety awareness will cover the duties of a supervisor, employer and worker and why safety is such an important part of our day. It covers common workplace hazards and how to protect yourself. -
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This course on safety awareness will cover the duties of a supervisor, employer and worker and why safety is such an important part of our day. It covers common workplace hazards and how to protect yourself. (Spanish Version) -
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This quick course covers basic information on silica dust and what the dangers are where this can be found, the main routes of exposure and how to protect yourself from the hazards. -
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This quick course covers basic information on silica dust and what the dangers are where this can be found, the main routes of exposure and how to protect yourself from the hazards. (Spanish Version) -
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SMART Goals make it easier to achieve your goals when you have absolute clarity of what your goal is – SMART Goals give you that clarity. This course goes over what SMART goals are, how to use them and avoid goal setting mistakes. -
Upon completion of the course learners will understand common hazards of ladder use, recognize types of ladders, requirements for use, fall prevention techniques, and how to inspect ladders before and after use to ensure safe use. -
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This course covers how storytelling can be valuable for a business. It covers types of persuasion, types of stories and how to make storytelling effective. -
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For most of us, life and work can be stressful. There really is no getting around this. This course will cover what stress is, how we react to stress, common types of stress and how to manage stress.
