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Privacy part 3 covers your responsibilities when it comes to privacy including the 10 Principles of Privacy for individuals including accountability, identifying purposes, consent, limiting collection, limiting use, disclosure, and retention, accuracy, safeguards, openness, individual access and challenging compliance. -
The Canadian version of Privacy Part 2 outlines Canada's two main pieces of privacy legislation, how they define "personal information" and who they apply to. Additionally, provincial and sector-specific privacy laws are summarized. -
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As a general rule, personal effectiveness means to utilize all of your skills, talent, and energy to reach a goal or set of goals in your life. This course goes over ways to improve your personal effectiveness at work and how to maximize your personal effectiveness. -
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This course explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the development of performance standards and the link between performance management and performance development, reinforcing both functions as a key requirement for effective management of employees. -
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This course covers the basics of what constitutes a negotiation, the key stages of a negotiation, skills you can apply to your negotiations and some practical advice so you can bring all of this together and become a more effective negotiator. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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The circumstance of people who work alone vary but they all face similar challenges. This course will cover the risks of working alone including the six types of categories of a lone worker, strategies for coping when working alone and what can be done to help a lone worker. -
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One area in life we cannot afford to learn the hard way is avoiding injury at work (or at home). This quick course will talk about learning the hard way and how to protect yourself from further injury. (Spanish version) -
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In this course you will learn tips to implement with your virtual team to improve communication and overall productivity and performance. -
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This course gives you information and practical advice on how to handle an investigation effectively. -
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This quick course covers the dangers of stacking and storing materials incorrectly and how to correctly stack and store materials depending on the materials you are working with. -
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This course covers how to handle tough conversations in a way that produces a better outcome and get what you need from conversations while keeping relationships intact. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This US specific course covers why a background check is necessary, types of background checks and best practices. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This Canadian specific course covers why a background check is necessary, types of background checks and best practices. -
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Hiring the best people you can is paramount. This course will go over how to conduct an initial interview including how to find the perfect person, preparing for the interview, questions to ask and conducting the interview. -
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Every federally regulated carrier and trucker must comply with the HOS rules. This course will cover what Hours of Service is, responsibilities, rules and requirements, off-duty information and regulations in Canada. -
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This course covers the dangers gloves are designed to safeguard you from and the importance of matching the right glove to the hazard of work. (Spanish Version) -
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This quick course will cover why it's important to work safe including five main reasons and the dangers associated with not working safely. -
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Workplace injuries are subject to many different and various risk factors. This quick course will cover the dangers of returning to work and how to prevent hazards associated with the first day back at work. (Spanish Version) -
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Workplace injuries are subject to many different and various risk factors. This quick course will cover the dangers of returning to work and how to prevent hazards associated with the first day back at work. -
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Fatigue can lead to mistakes on the job. And those mistakes can lead to injuries and fatalities. This quick course covers the dangers of working while experiencing fatigue and how to identify a fatigued worker and how to protect yourself. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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In this course, you will learn the managers role in letting someone go and how to plan to let an employee go including how to tell someone they are being let go, after letting someone go, how to let someone go in a virtual meeting and illegal reasons for firing an employee. -
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This quick course covers how bullying can effect the workplace including the worker being effected by the bullying as well as risks to coworkers. It covers how to protect yourself and deal with a bullying situation at the workplace. -
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This quick course will cover why doing work wrong initially can cause more issues than anyone wants. It covers the hazards of work that needs to be redone and how to avoid doing work wrong the first time. -
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This course raises awareness by discussing the civil rights laws protecting people from discrimination, the types of discrimination, and how discrimination can affect the workplace. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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Individuals who come to work under the influence of drugs and alcohol are a big concern for many employers across the world. This quick course covers issues arising with drugs in the workplace and ways to avoid some of these issues. (Spanish Version) -
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This 2-hour course covers sexual harassment prevention training for supervisors and employees. Videos sourced from the CHRO (Commission on Human Rights and Opportunities) state of Connecticut covers Sexual Harassment at Work, Sexual Harassment Laws, Best Practices, The Changing World of Sexual Harassment Claims, Filing a Complaint and finishing it off with a Round Table discussion. -
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Compressed or liquefied gas cylinders are often used to store chemicals for industrial purposes. Because cylinder contents are under high pressure, there can be physical and chemical hazards involved with the use of compressed gas cylinders. This quick course will cover these hazards and tips on how to protect yourself when working with CGC's. -
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This quick course covers why communicating issues is so important. It covers how communication issues occur and how strong communication can be achieved. (Spanish Version) -
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This quick course covers why communicating issues is so important. It covers how communication issues occur and how strong communication can be achieved. -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace.
