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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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This course will identify the hazards that arise from failing to maintain workspace organization. Good housekeeping implies that a workplace is kept in an organized, uncluttered, and hazard-free condition. While this is a relatively simple concept, the benefits that can be realized from good housekeeping practices are far reaching and affect not only workers' safety but also their health and productivity. (Spanish Version) -
A positive safety culture in the work environment is critical to the success and effectiveness of any health and safety program. (Spanish Version) -
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Generally, a workplace injury occurs because the work environment is unsafe. This quick course will cover where workplace injuries can occur and how to identify them in order to keep yourself safe. (Spanish Version) -
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Compressed or liquefied gas cylinders are often used to store chemicals for industrial purposes. Because cylinder contents are under high pressure, there can be physical and chemical hazards involved with the use of compressed gas cylinders. This quick course will cover these hazards and tips on how to protect yourself when working with CGC's. -
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Generally, a workplace injury occurs because the work environment is unsafe. This quick course will cover where workplace injuries can occur and how to identify them in order to keep yourself safe. -
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This course will remind you that no matter your workplace setting, workplace violence can happen to anyone. It will cover best practices for interpersonal safety so that you can be safe from violence. -
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This course on safety awareness will cover the duties of a supervisor, employer and worker and why safety is such an important part of our day. It covers common workplace hazards and how to protect yourself. (Spanish Version) -
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Workplace violence can occur at the workplace or anywhere a job takes an individual, and can also range from threats and verbal abuse to physical assaults and murder. (Spanish Version) -
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Commercial movers face many challenges on the job. This quick course will cover some ideas on how to keep the stress out of the job and best practices for safety on the job. -
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Commercial movers face many challenges on the job. This quick course will cover some ideas on how to keep the stress out of the job and best practices for safety on the job. (Spanish Version) -
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This course will cover how thermal burns can happen, the danger of getting a thermal burn and how to protect yourself from getting a thermal burn as well as how to treat one. (Spanish Version) -
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This course will cover how thermal burns can happen, the danger of getting a thermal burn and how to protect yourself from getting a thermal burn as well as how to treat one. -
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This quick course covers basic information on silica dust and what the dangers are where this can be found, the main routes of exposure and how to protect yourself from the hazards. (Spanish Version) -
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Individuals who come to work under the influence of drugs and alcohol are a big concern for many employers across the world. This quick course covers issues arising with drugs in the workplace and ways to avoid some of these issues. (Spanish Version) -
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This quick course covers why communicating issues is so important. It covers how communication issues occur and how strong communication can be achieved. (Spanish Version) -
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This course covers the dangers gloves are designed to safeguard you from and the importance of matching the right glove to the hazard of work. (Spanish Version) -
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This quick course covers the dangers of stacking and storing materials incorrectly and how to correctly stack and store materials depending on the materials you are working with. -
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One area in life we cannot afford to learn the hard way is avoiding injury at work (or at home). This quick course will talk about learning the hard way and how to protect yourself from further injury. (Spanish version) -
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This quick course covers basic information on silica dust and what the dangers are where this can be found, the main routes of exposure and how to protect yourself from the hazards. -
Privacy Part 10 covers protections under HIPPA, why PHI must be protected, & ways to protect PHI. -
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Workplace injuries are subject to many different and various risk factors. This quick course will cover the dangers of returning to work and how to prevent hazards associated with the first day back at work. (Spanish Version) -
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This quick course covers why reporting injuries, near misses and incidents is imperative in the workplace to prevent more incidents from happening. It covers common reasons why incidents are not reported and the steps on reporting accidents at work. -
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This quick course covers how bullying can effect the workplace including the worker being effected by the bullying as well as risks to coworkers. It covers how to protect yourself and deal with a bullying situation at the workplace. -
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This quick course covers why communicating issues is so important. It covers how communication issues occur and how strong communication can be achieved. -
The use of video surveillance has increased dramatically in recent years, but it doesn't come without some privacy concerns. Privacy Part 9 covers some questions to ask when considering the use of a video surveillance system at your organizations, as well as some FAQs about video surveillance. -
Privacy Part 8 outlines the different types of malware, including ransomware, keyloggers, trojans, and more, discusses how they work, how best to avoid them, and what to do if your system is attacked by malware. -
Privacy Part 07 covers the importance of keeping strong passwords to keep your information safe including best practices for password setting, managing your passwords, email and fax tips, mobile devices and use of third parties. -
Privacy part 6 covers best practices for e-marketing including what can and can't be done under the law and other best practices. -
Privacy Part 5 Covers important questions about meaningful consent including is consent required for information that is accessible to the public, when is consent valid, when is consent not required, who is responsible for consent when processing of information is outsourced, when privacy policies should be updated and organizations obligations to approaching consent. -
Privacy Part 4 covers Dealing with a Breach including what a breach of security is, the harm of a breach, what a breach report should contain and notifications to individuals. -
Privacy part 3 covers your responsibilities when it comes to privacy including the 10 Principles of Privacy for individuals including accountability, identifying purposes, consent, limiting collection, limiting use, disclosure, and retention, accuracy, safeguards, openness, individual access and challenging compliance. -
The Canadian version of Privacy Part 2 outlines Canada's two main pieces of privacy legislation, how they define "personal information" and who they apply to. Additionally, provincial and sector-specific privacy laws are summarized. -
Privacy Part 1 covers why privacy training is important and necessary. It covers the 10 principles of privacy as well as the expectation of privacy at work and how to have a clear policy on privacy.
