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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. (French Version) -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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Powered Industrial Trucks Part 1 - Introduction and Fundamentals introduces you to the basics of forklift safety including the classes of forklifts, power sources and battery safety. (French Version) -
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This course focuses on ways that you can constructively resolve workplace conflicts with a superior. (French Version) -
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This course covers, the elements and dangers of fire, regulatory requirements for fire prevention plans, housekeeping guidelines for fire prevention, emergency exits and their components, and actions to take in response to a fire alarm. (French Version) -
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It is important to manage your manager if you want to have a good relationship in which you both respect and support each other. This course will cover why it's important to manage your manager, how to build on strengths, do's and don'ts and five steps to building a strong relationship with your boss. -
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Not having a good password can be a big problem, especially for businesses. When someone's password isn't strong, it's easier for hackers to get into the company's system. This course will cover password best practices to keep you and your business safe. -
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Working remotely can put your own privacy in danger, and it might even cause security problems for your company. In this course, we're going to share some tips that will help you stay safe online, so you can work comfortably and securely. -
The Workplace Hazardous Materials Information System, or WHMIS, incorporates global standards for hazard communication called the Globally Harmonized System (GHS). You'll learn how to understand labels, recognize hazards, and stay safe around dangerous materials. (French Version) -
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The costs of substance abuse are high. Upon completion, the learner will be able to identify issues of substance abuse, signs and symptoms of substance abuse, best practices for internal reporting, and requirements for a Drug-Free Workplace program. (French Version) -
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In this course, we'll learn about common cyber threats like phishing, ransomware, and malware – focusing, primarily, on email security at work. We'll teach you how to keep your data safe, whether you're in the office, at home, or on the go. -
This course covers the two main types of sexual harassment - quid pro quo and hostile work environment, rights and responsibilities of employees and employers, how to recognize harassing behaviors, reporting harassment, and prevention strategies. It is geared towards employees. (French Version) -
Part one of this five-part course will introduce you to industrial laser safety including laser design, components, product and the role of a laser safety officer. -
Part two of this five-part course will cover industrial laser components from lasing medium to using a laser to pump another laser. -
Part three of this five-part course will cover industrial laser classification of industrial lasers. It will review the old and new classification systems. -
Part four of this five-part course will cover the safety aspect of industrial laser use including hazard factors, electrical hazards, eye hazards and more. -
The final part of this five-part course will cover laser hazard controls, information on the person in-charge and assessing hazards like when and how it's performed. -
The purpose of the NFPA standard 70E is to provide a standard for safety-related work practices for the construction, maintenance, operation and demolition of electrical systems in the workplace. This Overview covers awareness-level information for workers who have jobs or assignments that bring them into contact with electrical hazards, such as arc flash and electric shock. Completing this lesson does not designate an employee as an electrically-qualified worker -
This lesson provides information on the dangers of earthquakes in the workplace and the actions you should take to prepare in advance of a quake. It also teaches you what to do during and after a quake to reduce the risk of injury. -
This lesson discusses the issues and consequences of fatigue, complacency, and stress in the workplace and provides guidance on techniques employed to mitigate these issues and their effects on worker performance and safety. -
This lesson is designed to improve the safety of workers in environments where combustible dusts may be encountered by increasing employee awareness of this hazard and by demonstrating how the hazard can be recognized and addressed in the workplace. -
“Air pollution is a major environmental risk to health. By reducing air pollution levels, countries can reduce the burden of disease from stroke, heart disease, lung cancer, and both chronic and acute respiratory diseases, including asthma.” The Clean Air Act Amendments of 1990 were passed to reduce pollution and establish standards for industrial air emissions. -
According to the Environmental Protection Agency (EPA), “Hazardous waste is waste that is dangerous or potentially harmful to our health or the environment. Hazardous wastes can be liquids, solids, gases, or sludges. They can be discarded commercial products, like cleaning fluids or pesticides, or the by-products of manufacturing processes.” There is a growing awareness of the dangerous side effects of hazardous waste contamination. Years ago, many industrial plants discharged heavy metals and unstable organic compounds directly into streams or injected them into the earth’s subsurface through wells, causing illness in populations with close proximity to these toxic sites. This lesson teaches the industrial sources of land, air, and water pollution, the health dangers that environmental pollutants present, and the types of actions that industrial facility workers must complete in order to control industrial pollutants and respond to environmental incidents. -
In this course, you will learn the importance of indoor air quality and the consequences of contamination, origins of major air contaminants and their effects on your health, as well as controls to help maintain good indoor air quality. -
Operating aerial lifts safely begins with preventive maintenance and conditioning of machinery, and there are a lot of considerations before even turning on the key, but the majority of aerial lift accidents happen because of a lack of training or inattention. The most common hazards involving aerial lifts are falls, tip-overs, ejections, structural failure, and electrocution. Inexperience with equipment is another common factor in aerial lift accidents. At a minimum you need to be familiar with correct lift operation, how to perform inspections, and knowledge of manufacturers’ requirements. -
Close to 30 deaths are related to aerial lifts each year. The goal of this course is to enable learners to identify the basic types of aerial and scissor lifts, hazards associated with their use, inspection criteria, and safe work practices. (Spanish version) -
This course covers back safety principles, risk factors for back injury, and tips for maintaining a healthy back, including stretching techniques, to help reduce or prevent work-related back injuries, unnecessary pain and mobility issues. (Spanish) -
This course teaches employees how to identify common bloodborne pathogens in the workplace, how they are transmitted, engineering and work practice controls used to prevent contact with, and infection from, body fluids, and what to do if exposure occurs. -
After completion, learners will be able to define distracted driving, describe why drivers take driving risks, identify three types of distracted driving, describe the consequences of distracted driving, and identify techniques for driving safely. (Spanish) -
This course looks at what it takes to become a safer more aware driver, by providing tools to identify driving hazards, actions to reduce the risk of vehicle accidents, and what to do in an emergency. (Spanish Version) -
This course covers, the elements and dangers of fire, regulatory requirements for fire prevention plans, housekeeping guidelines for fire prevention, emergency exits and their components, and actions to take in response to a fire alarm. -
After completing this course, learners will be able to recognize and respond to poisoning, chemical splashes, hot and cold emergencies and other environmental emergencies. -
After completing this course, learners will be able to explain initial responder responsibilities, identify legal and ethical issues related to being a first responder, and explain when it is appropriate to move injured patients and how it should be done. (Spanish Version) -
Forklift tip-overs and unstable loads are dangerous. This course covers forklift stability and capacity principles, the stability triangle and its importance in safe operation, and other principles of safe forklift operation.
