For most of us, life and work can be stressful. There really is no getting around this. This course will cover what stress is, how we react to stress, common types of stress and how to manage stress.

Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication.

As a general rule, personal effectiveness means to utilize all of your skills, talent, and energy to reach a goal or set of goals in your life. This course goes over ways to improve your personal effectiveness at work and how to maximize your personal effectiveness.

This course explores the tools and methods to review and plan performance, reward excellence, and provide feedback where improvement is needed. It examines the development of performance standards and the link between performance management and performance development, reinforcing both functions as a key requirement for effective management of employees.

Employee engagement is a critical factor in a company's success. When you have people who are committed to your business, they'll stay with you long term and they'll work very hard to make the organization a success. This course will outline techniques on how to re-engage with team members.

SMART Goals make it easier to achieve your goals when you have absolute clarity of what your goal is – SMART Goals give you that clarity. This course goes over what SMART goals are, how to use them and avoid goal setting mistakes.