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In this course you will learn tips to implement with your virtual team to improve communication and overall productivity and performance. -
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This course gives you information and practical advice on how to handle an investigation effectively. -
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This course focuses on ways to constructively resolve conflict with a coworker. It includes what causes workplace conflict, types of conflict and how to resolve conflict. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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Employee development conversations are crucial for identifying your employee’s goals, supporting their growth, and helping them reach their full career potential. This course will help you understand the importance of developmental conversations and how to navigate them. -
This course will outline, in five steps, how health & safety awareness is imperative for worker safety. This course addresses safety and awareness in British Columbia by covering supervisor responsibilities, the rights of workers, understanding hazards in your workplace, getting help and being a role model. -
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Your listening skills may not be all they could be. In this course, we will examine listening versus hearing, listening styles, listening difficulties or barriers, listening stages, and listening critically. -
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There are good meetings and there are bad meetings. Bad meetings drone on forever, you never seem to get to the point, and you leave wondering why you were even present. Effective ones leave you energized and feeling that you've really accomplished something. This course will cover how to add value to meetings, avoiding bias, managing conflict, writing notes and more. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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This course will cover workplace safety regarding cannabis use. -
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In this course, we’ll explore why absence management is important, how to approach it, and what kind of system is the most effective to help drive productivity and employee engagement.
