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This course explains key differences among the generations present in today's workforce, and gives you tips on intergenerational communication. Whether you’re a Traditionalist, Baby Boomer, Gen Xer, or Millennial, a little understanding goes a long way. -
Do you have clear and measurable goals for yourself? Have you written them down? If not, you're not alone. In this course, you'll learn key techniques for setting goals, making plans to achieve those goals, and leading yourself to success. -
This course provides a high-level overview of HIPAA regulations and provides specific best practices for complying with the law and protecting the personal health information you are working with. We’ll also share some general cybersecurity-related tips. -
By improving your initial hiring skills, you can help avoid costly mistakes, and increase company success overall. This course discusses proven ways to find and retain the best candidates, from determining job requirements through on-boarding new hires. -
In this course, you will learn effective strategies for dealing with one of the most common things we avoid: difficult conservations. Whether it's about performance evaluations, request denials, or termination, this course will give you confidence in successfully discussing sensitive topics. -
This course will help you improve your presentation skills, including customizing your message for your audience, creating an outline, writing and revising, using visual aids, and delivering your presentation with power. -
This training will help you learn managerial skills needed to create work efficiencies, set appropriate goals and expectations for yourself and your team, delegate responsibilities, manage your time, and provide appropriate feedback. -
Someone calls you a jerk to your face. What do you do about it? Everybody feels frustrated, angry, or even annoyed by another person sometimes. But, there’s a tried and true process you can follow to smooth the prickliest predicament between co-workers. -
This course will help you understand diversity and how you can help create a workplace that values and respects differences. You will learn to identify stereotypes and biases, encourage diversity, and take action to prevent and discourage discrimination. -
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Nearly any worker could encounter bloodborne pathogens (BBP) – whether bandaging a co-worker’s cut, stepping on a used hypodermic needle in the alley or helping an accident victim on the way home. This quick course covers the hazards of BBP and how to protect yourself. -
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This quick course covers the hazards of lulls in your alertness levels including the danger of microsleep and how to protect yourself and stay alert during your work shift. -
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Bloodborne Pathogens (BBP) are viruses carried in human blood and other body fluids that cause disease in people. There are many different bloodborne pathogens, including malaria and syphilis, but the human immunodeficiency virus (HIV), hepatitis B (HBV), and hepatitis C (HCV) viruses, which can each lead to liver cancer, pose the most serious threat of workplace exposure.
