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In this course, we’ll explore why absence management is important, how to approach it, and what kind of system is the most effective to help drive productivity and employee engagement. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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Active shooter situations are unpredictable and evolve quickly. The goals for this course are to identify warning signs of an active shooter event, explain situational awareness, and describe what to do when law enforcement arrives. -
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In this course, you’ll understand why organizational change can be so difficult, learn about your own tolerance for ambiguity, discover how to use a model to communicate change and find out more about how you can implement change smoothly. -
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Every company and organization is trying hard to keep their data safe from hackers and cybercriminals. But it's not just about big companies; it's about you too. Cybersecurity matters for your personal computer, your phone, and your tablet as well. -
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This course will cover workplace safety regarding cannabis use. -
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Learn coaching skills such as looking, listening, giving feedback, questioning & more. -
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In this course, we'll examine flow in detail by looking into the Flow Model, how the model can help us understand why we find some tasks much easier than others and how you can use the ideas behind the Flow Model to experience flow more often, so that you can be more productive. -
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This course will review the GROW method of coaching and mentoring and will supply tips on how to implement it. -
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This Course defines coaching in the workplace, how it can be used, some of the golden rules of coaching. With tips on how coaching can help and key approaches used in coaching, you will come out of this course ready to put some practices into action. -
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In this course, you'll learn how the Inverted-U theory – also known as the Yerkes-Dodson Law – can help you to understand the relationship between pressure and performance. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication. (French Version) -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace. -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
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In this course, we'll define what a healthy workplace is, and we'll look at its benefits for you, your team, and your organization. We'll also explore practical and inexpensive strategies that you can use to transform your team's working environment. -
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Creating a diverse and inclusive workplace is not only the "right" thing to do, but it can also benefit businesses in many ways. This course will cover the importance of cultural inclusion, the 8 components of an inclusive workplace and how to develop an inclusive work culture. -
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This course covers how to create employee engagement in the workplace. It covers how to identify who is engaged and how to improve engagement. -
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In this course, we'll learn about common cyber threats like phishing, ransomware, and malware – focusing, primarily, on email security at work. We'll teach you how to keep your data safe, whether you're in the office, at home, or on the go. -
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Employee development conversations are crucial for identifying your employee’s goals, supporting their growth, and helping them reach their full career potential. This course will help you understand the importance of developmental conversations and how to navigate them. -
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This course raises awareness by discussing the civil rights laws protecting people from discrimination, the types of discrimination, and how discrimination can affect the workplace. -
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Creating diversity in leadership requires planning, dedication, and a commitment to on-going staff development. This course will cover the benefits of a diverse team, how to diversify your leadership, creating a DEI initiative and other ways to increase diversity. -
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This course dives into how to perfect the one-on-one meeting. -
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This course provides some tips & tricks to help you prepare for your review & tips to get the most out of the process. -
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Successful businesses know that the more gratitude in a company, the better it performs. This course will cover what employee recognition is, why it's important in your business and tips on how to recognize employees in different ways. -
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In this course, you will learn the managers role in letting someone go and how to plan to let an employee go including how to tell someone they are being let go, after letting someone go, how to let someone go in a virtual meeting and illegal reasons for firing an employee. -
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This course covers the differences and similarities between a code of ethics and code of conduct. It covers tips on making ethical decisions and how to avoid being unethical at work. -
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This course will discuss the importance of effective feedback and the best practices on how to give and take different types of feedback. -
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This course covers considerations & actions to take before, during & after your move from a coworker. -
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This course covers ways to be a good workplace ally including information on the four types of workplace allies, owning your privilege, accepting feedback and more. -
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Hiring the best people you can is paramount. This course will go over how to conduct an initial interview including how to find the perfect person, preparing for the interview, questions to ask and conducting the interview. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This Canadian specific course covers why a background check is necessary, types of background checks and best practices. -
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A background investigation generally involves determining whether an applicant may be unqualified for a position due to a record of criminal conviction, motor vehicle violations, poor credit history, or misrepresentation regarding education or work history. This US specific course covers why a background check is necessary, types of background checks and best practices. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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In this course, we discuss the reasons you may need to terminate an employee and the steps that can help you prepare for and conduct an employee termination in the most effective and professional way. -
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This course covers the risk of having employees with bad attitudes and how to differentiate the types of bad attitudes. It will cover tips on dealing with negativity and how to tell if you, yourself are contributing to a toxic environment.
