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Active shooter situations are unpredictable and evolve quickly. The goals for this course are to identify warning signs of an active shooter event, explain situational awareness, and describe what to do when law enforcement arrives. -
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This course will cover workplace safety regarding cannabis use. -
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Office employees need to know what to do in case of an emergency, and accidents are surprisingly common. This course will educate you on the importance of office safety. -
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Workplace microaggressions are subtle behaviors that affect members of marginalized groups but can add up and create even greater conflicts over time. If you can’t quite put your finger on the problem, whether the stressor is behavioral, environmental or verbal, it might be a series of workplace microaggressions fueling the fire. This course will cover what microagressions are, how to respond to microaggressions and more. -
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In this course, we'll examine flow in detail by looking into the Flow Model, how the model can help us understand why we find some tasks much easier than others and how you can use the ideas behind the Flow Model to experience flow more often, so that you can be more productive. -
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Active listening is the ability to focus completely on a speaker, understand their message, comprehend the information and respond thoughtfully. This course will cover what active listening is, why it's important, how to become an active listener and more. -
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This course will provide you with the knowledge to recognize causes of workplace conflict, how to facilitate resolution of conflict and how to manage the work relationships once the conflict has been resolved. -
This course covers the two main types of sexual harassment - quid pro quo and hostile work environment, rights and responsibilities of employees and employers, how to recognize harassing behaviors, reporting harassment, and prevention strategies. It is geared towards employees. (French Version) -
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This course covers how to create employee engagement in the workplace. It covers how to identify who is engaged and how to improve engagement. -
Privacy part 3 covers your responsibilities when it comes to privacy including the 10 Principles of Privacy for individuals including accountability, identifying purposes, consent, limiting collection, limiting use, disclosure, and retention, accuracy, safeguards, openness, individual access and challenging compliance. -
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In this course, we will define cross-cultural communication, consider its basic elements, and have a look at the cultural barriers to successful communication. In the end, we will provide you with seven tips for improving cross-cultural communication at the workplace. -
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Managers and leaders need to be able to communicate effectively in order to engage and connect with others. This requires listening effectively, avoiding filters or biases, rephrasing, and speaking persuasively. This course will cover ideas on how to communicate effectively and how to avoid barriers in communication.
