In this course we’ll look at ways you can improve your customer service, whether you work with internal or external customers. We’ll discuss strategies for identifying customer needs, going the extra mile, following up and addressing complaints.
BETTER BUSINESS: Customer Service Success
Not all training is equal. With SafetyNow, learners and leaders will notice the difference in value:
- Quality: Professionally-researched and designed using the latest mobile and responsive technologies
- Convenience: Works instantly on any device, desktop or mobile
- Time savings: What learners need to know, not extra fluff or legalese
- Reporting: Consistent, instant compliance records available anytime
- Support: Customer and learner support included at no charge
What is Better Business?
SafetyNow has compiled some short business acumen building eLearning courses to help any manager or supervisor become a stronger and more capable manager.
- Any Learning Management System (LMS) Use with any SCORM, AICC, xAPI, TinCan, HTML5, or other LMS (learning management system).
- Any Device Desktop, laptop, tablet, or mobile phone – it simply works, everywhere.
- Engaging Professionally-developed, including an on-screen host and modern, easy-to-understand text, media, and voiceovers.
- Unlimited Attempts Each module can be taken as many times as required to get a passing grade. Unlike our competitor’s courses, if you get an answer wrong, you are redirected to the exact eLearning segment you struggled with… you don’t need to go through the entire module again, just the one part you need a refresher on.
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